Victorinox Warranty

Carry With Confidence™ Guarantee

The Carry With Confidence™ Guarantee covers repairs of a functional nature for damage caused by common carriers. Additionally, this guarantee ensures that your product will be free from manufacturing defects in materials and workmanship for the life of the bag. We will cover damage to your product caused by a defect in the workmanship or materials. This guarantee does not cover cosmetic damage or damage to contents. As with any travel gear product component parts, particularly moving parts, will show wear over time, and may eventually need to be refurbished or replaced. If such wear and tear occurs, we can provide you with generous options for repairing or refurbishing your product. The Carry With Confidence™ Guarantee applies to versions 3.0 and later of E-Motion® 360° and Mobilizer NXT®, version 2.0 and later of Werks Traveler™, and all versions of Architecture™.

Lifetime Warranty

Victorinox® Lifestyle Accessories 2.0, Altius™ 2.0, University, and all versions of Tallux™, Ground Force™ Curb™ and Altmont™ are guaranteed for the life of the product to be free from any and all manufacturing defects in material and workmanship. We will cover any damage to your product caused by a defect in the workmanship or quality of the materials. We have the right, at our option, to repair or replace the merchandise. The guarantee does not cover damage resulting from abuse, neglect, improper handling or common carrier damage. The guarantee does not cover ordinary wear and tear. As with any travel gear product, component parts, particularly moving parts, will show wear over time, and eventually may need to be refurbished or replaced. If such wear and tear occurs, we can provide you with generous options for repairing or refurbishing your product.

Travel Choice Limited Warranty

Mobilizer NXT® Hardside and Werks Traveler™ Hardside are guaranteed to be free from manufacturing defects in materials and workmanship for five years from the date of purchase for the original owner. If such a defect appears during the warranty period, we will repair or replace your product, as appropriate, free of charge with an equivalent or updated model of comparable value. This guarantee does not cover the contents of your bag, ordinary wear and tear or damage resulting from abuse, misuse, unauthorized repair, improper handling or common carrier damage. In the event of a defect during the warranty period, contact Customer Service to obtain a return authorization number, and return your product to our authorized repair center postage paid with your original sales receipt validating the date of purchase. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.Please direct any questions to:
TRG Group, 2047 Westport Center Drive, St. Louis, MO 63146.
1-888-658-0717 within the U.S., +1-314-692-0717 outside the U.S. or service@trggroup.com

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